Help and advice FAQs What kind of questions should I ask them about what happened to my loved one? Families want to understand exactly what happened to their loved one and how they died. You might have questions which are unique to you and the circumstances. Here are some general questions you may wish to ask to help you to understand the circumstances of your loved ones’ death: When did my loved one die? How did they die? Who was with them when they died/who found them? Was the death unexpected/unexplained? Could the death have been prevented? Were there any actions anyone could have taken, or would have been expected to have taken, to prevent their death?