Help and advice Our services Help and advice Update from INQUEST in response to Covid-19 on 17 March 2020 INQUEST continue to prioritise our advice and casework service and our usual services are currently available, as described below. The INQUEST team will not waiver from our commitment to standing shoulder to shoulder with families in the search for truth, justice and accountability following contentious state related deaths. As the situation unfolds, we will provide regular updates via our website and social media on the provision and availability of our services and other support agencies. Read the full update here. “What families want is effective change so others don’t die because of the same failings. The involvement and support of INQUEST brings all this together. I have a lifelong loyalty to INQUEST. They provide you with support you just can’t get from anywhere else.” - Bereaved brother We provide free and independent advice to bereaved people following a death in state care or detention in England and Wales, and in other cases where wider issues of state and corporate accountability are in question. We also provide support through the inquest process. Our specialist casework covers deaths that occur in: prison (including Young Offender Institutions and Secure Training Centres) police custody or following police contact immigration detention mental health settings public disasters such as Grenfell Tower and Hillsborough deaths involving multi-agency failings Please note: We have experienced a significant rise in caseload in recent months. As a result, we are having to restrict our remit. Providing much needed advice and support to bereaved families continues to be our number one priority and we are in the process of recruiting and fundraising to increase our casework capacity. Regrettably, we do not currently have the resources to provide advice on deaths that do not involve the circumstances listed above. If your case falls outside these areas, you may find information about other organisations that can help in Other sources of support. Read what families say about us and about our wider work for more information. Contact us If you are looking for help and advice after your relative has died in the circumstances listed above, you can get in touch by: filling in the contact form here; leaving us a voice message with your contact details on 020 7263 1111 (our voicemail is being monitored regularly and we will respond as soon as we can); sending an email to [email protected]. We aim to respond to each enquiry as soon as possible, but due to limited capacity and the high number of enquiries, it can take up to two weeks for a caseworker to get back to you. In the meantime, you may find the answers to some of your questions on the Useful Resources page, and if you leave an address we can send you a hard copy of the INQUEST Handbook immediately. CONTACT FORM USEFUL RESOURCES Use of personal informationBy submitting my information: INQUEST will record the information provided (such as name, telephone numbers, email and postal addresses, name of relative etc) for the purpose of the services it provides, including support and advice. For full information on the use of personal information, on how the security of information is maintained, on rights to access, amend or withhold information, or on the ways to complain on how information is handled, the full privacy statement can be found here.